Terms & Conditions

THIS AGREEMENT LIMITS LIABILITY AND INCLUDES A BINDING ARBITRATION CLAUSE. PLEASE READ IT CAREFULLY BEFORE ENROLLING.

1. Introduction

This Monthly Parking Agreement (the “Agreement”) is a legal contract between Curbstand, Inc. (“Curbstand” or “we”), a company based in Los Angeles, California (8075 W 3rd Street, Los Angeles, CA 90048), and you, the individual or entity enrolling in Curbstand’s Monthly Parking Service (the “Customer” or “you”). By subscribing to or using Curbstand’s monthly parking service, you acknowledge and agree to abide by all terms and conditions in this Agreement. Curbstand operates and manages all its parking lots and facilities directly. These facilities may include open lots, covered garages, and self-park or valet locations. Most parking facilities are available 24 hours a day, 7 days a week, except where specific operating hours are posted.

2. Term of Service and Billing Cycle

2.1 Monthly Term: Monthly parking is offered on a rolling monthly subscription basis. Your monthly parking term begins on the calendar day you subscribe (the “Start Date”) and continues for one month from that date.

2.2 Automatic Renewal: This Agreement will automatically renew each month on your renewal date, unless and until you cancel pursuant to Section 4 or the Agreement is otherwise terminated pursuant to Section 11. By enrolling, you authorize Curbstand to automatically charge your chosen payment method for the monthly fee on each renewal date without further action by you.

2.3 Billing Authorization: You agree that Curbstand may withdraw funds or charge your credit/debit card for the monthly fee on each billing date as described. This authorization remains in effect until you cancel the service as provided herein.

3. Fees and Payment Terms

3.1 Monthly Fee: You agree to pay the advertised monthly parking rate for your selected parking location. All monthly fees are charged in advance on a monthly basis and are non-refundable except as expressly stated in this Agreement. No pro-rata calculations or credits will be made for any days or times when you do not use the parking facility.

3.2 Taxes and Fees Included: Unless otherwise stated, the monthly parking fee includes all applicable taxes and standard fees. The price posted for the monthly parking is the total amount you will be charged.

3.3 No Mid-Month Cancellation Refunds: If you cancel your monthly parking in the middle of a prepaid term, the cancellation will be effective at the end of the current paid monthly period. No refunds or credits will be issued for any unused days or time remaining in that monthly period.

3.4 Payment Method and Receipts: You must provide a valid payment method (e.g., credit card or bank ACH) to enroll. Your monthly charge will recur on the same calendar day each month.

3.5 Delinquent Payments: If your monthly payment cannot be processed on the scheduled billing date and is not remedied promptly, Curbstand reserves the right to suspend or cancel your monthly parking access.

4. Renewal, Cancellation, and Account Management

4.1 Renewal Reminder: Curbstand will endeavor to send a reminder email to the Customer 15 days before each upcoming monthly renewal charge.

4.2 Customer Cancellation: You may cancel your monthly parking subscription at any time before the next renewal date through Curbstand’s online customer portal at park.curbstand.com/manage. Once your cancellation request is submitted, your subscription will terminate at the end of your current paid monthly term.

4.3 Effective Date of Cancellation: There are no mid-period cancellations. If you cancel on or after a billing date for which you have just been charged, your cancellation will take effect on the next billing cycle and your parking access will remain active for the duration of the current paid month.

4.4 Reactivation: If you cancel your subscription and later wish to re-enroll, you may sign up again as a new subscriber (subject to space availability and the rates/terms in effect at that time).

5. Parking Access and Credentials

5.1 Issuance of Parking Credential: Upon subscribing to monthly parking, Curbstand will provide you with the necessary credential to access the parking facility. Depending on the location, this credential may be a hangtag or sticker/decal, an access card or key fob, or license plate recognition (LPR) enrollment.

5.2 Display and Use: You must use your assigned parking credential every time you enter and exit the facility as directed.

5.3 Non-Transferability: Your monthly parking credential is assigned to you and your designated vehicle(s) only. It may not be shared, transferred, or used by any other person or for any other vehicle.

5.4 Vehicle Changes: If you need to permanently change the vehicle associated with your monthly parking, you must update your vehicle information through the online dashboard or by contacting Curbstand support.

5.5 Lost or Damaged Permits: You are responsible for safeguarding any physical parking permits or access cards issued to you. Replacement permits or cards can be issued, but a replacement service fee will apply.

5.6 Misuse of Credentials: Any misuse of the monthly parking credentials or procedures will result in cancellation of your monthly parking privileges without a refund.

6. Parking Lot Use and Limitations

6.1 License to Park: Your monthly parking subscription grants you a license to park your vehicle in the designated Curbstand parking facility. No bailment is created by this Agreement. Curbstand is renting parking space only.

6.2 Self-Park Facilities: At self-park locations, you are solely responsible for securing your vehicle. Always lock your car and take your keys.

6.3 Valet Parking Facilities: At valet service locations, a Curbstand parking attendant will take your keys and park your vehicle for you. Our liability is limited as described in this Agreement.

6.4 No Unlawful or Improper Use: You may not use the parking facility for any illegal purpose, or to perform repairs or maintenance on your vehicle, or for any activities other than parking.

7. Limitation of Liability and Disclaimers

7.1 No Liability for Certain Damages: Curbstand is not liable for theft, vandalism, unauthorized third-party actions, weather-related damage, or any damage to or loss of your vehicle or its contents occurring at the facility, except to the extent such damage is directly caused by the gross negligence or intentional wrongful act of Curbstand.

7.2 No Consequential Damages: Under no circumstances will Curbstand be liable for incidental or consequential damages such as loss of use of vehicle, loss of personal time or economic opportunities, alternative transportation costs, or any other indirect losses.

7.3 Insurance: You are expected to carry your own automobile insurance covering comprehensive and collision damage, as well as liability insurance as required by law. Curbstand is not an insurer of your vehicle.

7.4 Indemnity for Your Actions: You agree to indemnify and hold harmless Curbstand, its officers, employees, and agents from any claims, liability, or damage arising out of your own negligence, willful misconduct, or breach of this Agreement.

8. Personal Property and Valuables

Curbstand strongly recommends that you do not leave any articles of personal property of value in your vehicle when using our parking facilities. Curbstand is not responsible for loss of or damage to any personal property or belongings left in your vehicle.

9. Reporting Damage or Incidents

If you believe your vehicle has been damaged, or you have suffered a loss, you must report it immediately to the on-site Curbstand supervisor or attendant before removing the vehicle from the parking facility. Failure to report damage or loss before leaving the facility will result in a waiver of any claim against Curbstand for that incident.

10. Service Suspension and Unavailability

Curbstand strives to keep all parking facilities available to monthly customers at all times. However, occasional closures may occur due to emergencies, maintenance, repairs, or events. Curbstand will attempt to notify monthly customers in advance of any planned closure or restriction.

11. Termination of Service

11.1 Termination by Curbstand (Without Cause): Curbstand reserves the right to terminate this Agreement and your monthly parking privileges at any time, for any reason, with a minimum of five (5) days’ advance notice.

11.2 Termination by Curbstand (For Cause): Curbstand may immediately terminate your monthly parking for cause if you breach any material term of this Agreement. In case of termination for cause, you will not be entitled to any refund.

11.3 Customer’s Responsibilities Upon Termination: Upon termination or cancellation of your monthly parking, you are responsible for immediately discontinuing use of the parking facility and returning any physical access devices.

12. Rate Changes and Amendments to Terms

Curbstand may adjust the monthly fee with at least five (5) days’ advance notice. Curbstand may also update or modify these Terms and Conditions from time to time. Continued use of the monthly parking service after a change in the terms constitutes your acceptance of the revised Agreement.

13. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement or the monthly parking services provided by Curbstand shall be resolved by binding arbitration on an individual basis. You and Curbstand agree to waive the right to go to court to assert or defend your rights (except for matters that may be taken to small claims court). The arbitration shall be conducted in Los Angeles, California.

Class Action Waiver: You and Curbstand agree that any arbitration or litigation will be conducted solely on an individual basis and not on a class, collective, consolidated, or representative basis.

14. Chargebacks and Payment Disputes

By enrolling in the monthly parking service, you agree not to initiate a credit card chargeback or payment reversal for any charge related to the monthly parking service except in cases of actual fraud. If you have a dispute about a charge, you agree to first contact Curbstand to resolve the issue in good faith.

15. Governing Law

This Agreement and any disputes arising under it are governed by the laws of the State of California, without regard to its conflict of law principles. Any proceeding shall be brought in the state or federal courts located in Los Angeles County, California.

16. Miscellaneous Provisions

This Terms and Conditions document constitutes the entire agreement between you and Curbstand regarding the monthly parking service. No failure or delay by Curbstand in exercising any right shall constitute a waiver. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. You may not assign or transfer your rights under this Agreement without Curbstand’s prior written consent.

17. Contact Information

If you have any questions about these Terms and Conditions or need to contact Curbstand regarding your monthly parking service:

• Curbstand, Inc. — Monthly Parking Support
• Email: support@curbstand.com
• Phone: 1-844-348-2538 (Monday–Friday, 9:00 AM – 5:00 PM PT)